Medical Records

Medical Records

  • Medical Records are available from 8 am to 5 pm Monday to Friday (6 pm on Tuesdays). 
  • You may request a copy of your record in person or via fax or mail. 
  • To request a copy of your records in person, simply visit our main clinic with a photo ID. 
  • To request records via fax or mail, send a completed form Medical Release of Information to the address or fax number listed at the top. We are unable to fulfill email requests at this time.

For additional questions or information, please call 910-798-6763. 

All records are kept and released in adherence to HIPAA guidelines. Please see our Notice of Privacy Practices (PDF) for how we maintain your records. Have additional questions regarding HIPAA? Please email our HHS Compliance Officer or call 910-798-3525.

Please note, we only keep records for services or immunizations received at the New Hanover County Health Department.