Supporting Strategic Plans

Focusing on providing wraparound services for people before, during and after they seek help for a mental health or substance use disorder. Read more about it...

Health & Human Services Strategic Plan

View the Health and Human Services page.

In 2019, New Hanover County’s Department of Social Services and Health Department consolidated to form a new Health and Human Services Department. Prior to this consolidation, the Department of Social Services and the Health Department were governed by their own boards and were not subject to New Hanover County personnel policies. Consolidating two distinct organizations into one cohesive department created an opportunity to develop a strategic plan for the newly consolidated Health and Human Services team to collaborate around a central vision, core mission, and desired outcomes. Working together towards one common purpose helped both organizations provide wrap around services to our residents and meet the needs of our community more effectively.

Senior Resources Center Master Aging Plan

The office of Strategy supported the New Hanover County Senior Resource Center to develop a five-year Master Aging Plan (MAP) that will shape the resources and services for older adults who have a wide range of needs, now and into the future. This is the first Master Aging Plan for New Hanover County and the first in the four-county region.

The Master Aging Plan ensures New Hanover County has a comprehensive and coordinated approach to support and foster lifelong community engagement and well-being. The plan connects our older adults with the community and with one another; creates an inclusive, diverse, age-friendly strategic guide; and empowers our residents to thrive in New Hanover County.

Economic Development Reports

Through the leadership of the Board of Commissioners, New Hanover County works closely with a variety of community and economic development partners to help create an environment that stimulates balanced growth through job creation, business assistance, housing options, and the development of a skilled workforce. The county is committed to strengthening and diversifying the local economy to provide access and opportunities for all businesses and citizens.

In 2014, New Hanover County commissioned an economic development strategy entitled the Pathways To Prosperity Report by Jay Garner, which provided a road map to help New Hanover County strengthen the local business climate and assist in increasing the county’s economic competitiveness. Many of the recommendations outlined in the report have been implemented or are underway; and in 2021, the Board of Commissioners authorized an update to the report, given the many changes that have occurred since the initial report was developed. The updated Economic Mobility Report by Greenfield, completed in 2022, provides an overview of progress that has been made, current demographics and workforce data, important county assets, key findings, and an overview of the primary and emerging target sectors in New Hanover County. 

2022 Economic Mobility Report

In 2021, the county contracted with local economic development firm Greenfield, led by Robin Spinks and Mary Lilley, to update its economic development analysis and plan. The Economic Mobility Report was completed in April 2022, and provides updates on the county’s demographics and workforce data, shares important county assets and business growth, and outlines key findings regarding the economy, population, work disruptions, and land development. The report also outlines six primary target sectors: existing business expansions, warehouse and logistics, life science manufacturing/pharmaceuticals, technology companies, offshore wind, and the film industry, as well as additional emerging sectors for New Hanover County.

The report and a summary are available for download:

2014 Pathways to Prosperity Report

In 2014, New Hanover County received the economic development target analysis report from Jay Garner titled Pathways to Prosperity: New Hanover County’s Plan for Jobs and Investment and its a critical companion piece, the Competitive Realties Report.

The documents are available for download:

Watch the presentation of the Garner Report.