What prompted this change?

The improved ratings come after a routine inspection was conducted in February 2021 of New Hanover County Fire Rescue by officials with the Department of Insurance Office of State Fire Marshal (OSFM), as part of a requirement of the North Carolina Response Rating System (NCRRS). Among other things, the routine inspections look for proper staffing levels, sufficient equipment, proper maintenance of equipment, communications capabilities, and availability of a water source.

The last time the county received a new rating was after its 2012 inspection, when NHCFR received a Class 4 rating.

Show All Answers

1. What is the public protection class (PPC) new rating for New Hanover County Fire Rescue district?
2. When will the new rating take effect?
3. What should property owners do about the new ratings?
4. My insurance company won’t recognize the new rating. What can I do?
5. What prompted this change?
6. I didn’t locate the answer I was looking for. Where can I find additional information?