I am filing joint with my spouse. Do both of us need to be present at the physical location?

A-#1 Option: Face-to Face services. Yes, both parties need to be present during tax preparation.

A-#2 Option: Drop-off services. No, if both parties have signed all required forms and the person dropping off documentation has a copy of both photo IDs and proof of social security to present at time of drop off. 

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1. Do I have to live in New Hanover County to have my taxes prepared at these locations?
2. Do I have to be an older adult to get my taxes prepared at these locations?
3. I am filing joint with my spouse. Do both of us need to be present at the physical location?
4. I am filing joint with my spouse. Do both of us need to be there to pick up our return once it is completed?
5. Will a passport work for photo identification?