Contact the New Hanover County Department of Social Services by calling 910-798-3500 option 4.
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The Low Income Energy Assistance Program (LIEAP) is a federally-funded program that provides a one-time vendor payment to help eligible households pay their heating bills. Benefits are paid directly to energy providers who have an approved energy provider agreement on file with the county. Assistance towards your heating provider includes electric, gas, heating oil, coal, and/or wood.
All other households:
There are several factors to be eligible, including gross income limits.
If eligible, the vendor that provides your heating source will receive a payment in 6-8 weeks from the time your application was approved.