It may take up to 45 days after you apply. Incomplete applications may take longer.
You can help the process go faster by:
- Applying online at ePASS and providing all information requested. If the application is incomplete, it may take longer to process. DSS will reach out to you if they do not have what is needed to complete your application, so be sure to respond to mail or phone calls.
- Keeping your contact information up-to-date in ePASS, so you don't miss important information about your Medicaid benefits.
- Sign up for an enhanced ePASS account. An enhanced ePASS account allows you to keep your information updated without having to contact the local Department of Social Services (DSS) office